Certifications & Exams

Earners of the MCSE: Business Applications certification have demonstrated the expertise to work with and manage Microsoft Dynamics 365 technologies. Earning this certification qualifies an individual for such jobs as Dynamics 365 developer, implementation consultant, technical support engineer, or system administrator.

Earners of the MCSA Dynamics 365 certification have demonstrated the expertise to upgrade, configure, and customize Microsoft Dynamics 365 technologies. Earning this certification qualifies an individual for such jobs as Dynamics 365 developer, implementation consultant, technical support engineer, or system administrator and is the first step on your path to becoming a Business Applications Microsoft Certified Solutions Expert (MCSE).

Passing this exam validates a candidate’s understanding of Microsoft Dynamics 365 for Customer Service. Candidates demonstrate the knowledge to implement, use, maintain, and support Microsoft Dynamics 365 and have a background in business processes and Microsoft Office.

Passing this exam validates a candidate’s skills in configuration and implementation of Microsoft Dynamics 365. Candidates demonstrate how to assess a customer’s business needs and configure and customize the application.

Passing this exam validates a candidate’s skills to implement, deploy, use, maintain, or support Microsoft Dynamics 365 in their customers’ organizations. Candidates demonstrate an understanding of client device management and network administration.